Frequently Asked Questions

Please see below for details on our special requests. This is for guidance only and is subject to change at the Airline's discretion.

›› What's my baggage allowance?
›› How are seats allocated / Can I request specifc seating?
›› What if I have special needs?



What's my baggage allowance?


Airline Prefix Destinations Baggage
ASL France PFO Crete 20kgs
Austrian Airlines OS Austria 20kg
BMI Regional BD Corsica 20kg
British Airways BA All routes 23kg
British Airways BA Sardinia 23kg
British Airways - Scottish departures ONLY BA Departures from Scotland & Humberside ONLY 20kg
Enterair ENT Italy 20kg
Flybe BE Corsica 23kg
Flybe BE Greek Islands 20kg
Germania ST Crete 20kg
Germania ST Greek Islands 20kg
Germania ST France 20kg
Jet2 LS Austria & Switzerland 22kg
Monarch ZB Egypt, Greek Islands, Spain & Turkey 20kg
Monarch ZB Austria 20kg
Norwegian DY Greek Islands & Spain 20kg
Pegasus PC Turkey 20kg
Small Panet S5 Greek Islands & France 20kg
Small Planet S5 Corfu 20kg
Thomas Cook TCX Egypt & Greek Islands 20kg
Thomson TOM Egypt 20kg
Titan Airways ZT Corsica 23kg
Titan Airways ZT France, Italy & Germany 20kg


How are seats allocated / Can I request specific seating?


Airline Prefix Destinations PreBook Seats?
ASL France PFO Crete N
Austrian Airlines OS Austria N
BMI Regional BD Corsica Y
British Airways BA All routes N
British Airways BA Sardinia Y
British Airways - Scottish departures ONLY BA Departures from Scotland & Humberside ONLY Y
Enterair ENT Italy N
Flybe BE Corsica Y
Flybe BE Greek Islands N
Germania ST Crete N
Germania ST Greek Islands Y
Germania ST France N
Jet2 LS Austria & Switzerland N
Monarch ZB Egypt, Greek Islands, Spain & Turkey Y
Monarch ZB Austria N
Norwegian DY Greek Islands & Spain N
Pegasus PC Turkey N
Small Panet S5 Greek Islands & France N
Small Planet S5 Corfu Y
Thomas Cook TCX Egypt & Greek Islands N
Thomson TOM Egypt N
Titan Airways ZT Corsica Y
Titan Airways ZT France, Italy & Germany N


What if I have special needs?


Disabled Passengers
Disabled passengers are able to travel alone but must notify us 4 days prior to departure to operations@teletickettravel.com

Blind Passengers
Blind passengers are able to travel alone and take a guide dog on the outbound flight but not on the inbound. This is for every airline except BA and AEU/5W where no guide dogs are accepted. This needs to be requested 4 days prior to departure to operations@teletickettravel.com.

Deaf Passengers
Deaf passengers are able to travel alone on all the airlines that Teleticket use except for ZU, MON, and WW, where they need to travel with another passenger. All deaf passengers must notify Teleticket 4 days prior to departure to operations@teletickettravel.com.

Pregnant Passengers
Expectant mothers up to 28 weeks can travel. Between the 28th week and 32nd week a medical certificate is required. After 32nd week passenger is unable to travel.

Wheelchair Passengers
Passengers can take their own wheelchair in addition to normal baggage allowance. Dry cell battery operated wheelchairs will be accepted, however, wet cell battery operated wheelchairs will not be. Teleticket must be advised 4 days prior to departure if you require assistance at the airport or are taking your own wheelchair to operations@teletickettravel.com.

Animals
The acceptance of animals on flight varies from airline and route. Please email operations@teletickettravel.com to see if the airline that you require accepts animal aboard.


Where can I find extra advice & information?
General visa, passport and health information can be found on one of the following websites:
www.ukpa.gov.uk
www.dh.gov.uk/PolicyAndGuidance/HealthAdviceForTravellers/fs/en
Free advice, can be obtained at www.fco.gov.uk

If you have any further queries or would like to pre book seats, please email operations@teletickettravel.com



Teleticket Holidays